Parloa
listedParloa provides an AI agent management platform for customer service and contact centers.
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Evaluation Summary
With an overall score of 40/100, Parloa ranks in the Listed tier. Category results include 10/30 for live deployments, 5/25 for security controls, 15/15 for ecosystem distribution, and 10/15 for team activity. Status is listed, based on public data.
Live Deployments
/ 30 pts
Verified client case studies
Security & Compliance
/ 25 pts
SOC 2, isolation & safeguards
Partner Readiness
/ 15 pts
Cloud marketplaces & open APIs
Team & Activity
/ 15 pts
Leadership & updates <90 days
Profile Verification
0 / 15 pts
Unverified public record
Verify data & unlock Top tier
Company Description
Parloa develops an AI agent management platform for contact centers and customer service teams. Its platform is designed to handle customer conversations across languages and channels.
The company focuses on automating support interactions with AI agents that can manage high volumes of conversations and reduce wait times. It serves organizations looking to modernize service operations with conversational AI.
Founded in 2018 and headquartered in Berlin, Parloa serves mid-sized and enterprise buyers across customer experience and support use cases.
The company focuses on automating support interactions with AI agents that can manage high volumes of conversations and reduce wait times. It serves organizations looking to modernize service operations with conversational AI.
Founded in 2018 and headquartered in Berlin, Parloa serves mid-sized and enterprise buyers across customer experience and support use cases.
